Guy Griffiths is a leading authority on member retention. His mission is to help more people to be healthier and happier by spreading the word on member-retention initiatives that work.
GGFit provides membership data analysis, retention policy, process definition, coaching workshops, and managed member communications for private clubs, national chains, and low-cost operators. Mystery joining, recruitment, customer feedback and e-learning all complement the core offering.
Guy’s systems background means he can help people understand complex processes and programmes. He also knows what makes people tick, having trained and practiced as a successful life coach. A regular speaker at industry events, his book Stick Around has 4.9 stars on Amazon.