Virtual Office - Clinic Solutions

Clinic Answer already lead the market with dedicated clinic reception services for practitioners, capturing calls and booking appointments real time in the clinics own diary system. Clinic Answer work with over 40 different diary systems used by UK clinics. This service allows therapists to spend more valuable time treating clients and growing their businesses than returning missed calls.

Clinic Answer have now introduced Virtual Office – Clinic Solution service. This transforms the offering to clinics. With research and trials, a Live Chat service was created which increases appointment bookings from Live Chat enquiries and also an Administration Service which removes the burden off the practitioners shoulders and frees up valuable treatment time. Clinic Answer provides a one stop solution for therapists challenges which are highly cost effective compared to employing non-practitioner staff. No worry of holiday cover, sick days or finding new staff. Clinic Answer provides solutions for clinics of any size.

Practitioners choose the services and level of support which suit their requirements:

• Personalised Answering Service : Dedicated, friendly and trained clinic receptionists.

• Outbound Call Services : Follow up online enquires on behalf of the clinic.

• Utilise each Clinics diary system : Working knowledge on over 40 clinic diary systems.

• Providing/Managing Live Chat on Clinics Websites ensuring new enquires are converted.

• Administration services for therapists who require support in their back office.

Clinic Answer offer free trials with no obligation allowing value to be established with each new client. Service can be provided within clinic hours or 24/7.


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