Customer expectations are changing – and so is the technology to meet them. This panel talks about broadening your digital offering and harnessing the power of tech to connect with customers. From access control to lead generation, curated online fitness sessions to PTs-in-your-pocket, there are now numerous ways to build and maintain a relationship with your customer.
Innovatise
Technogym UK
Responsible for the deployment and execution of Technogym UK's digital solutions Martin leads a team built around fostering customer satisfaction, loyalty, long-term sustainability, and benefit. With a career built around fitness operations Martin understands the needs and challengers of operators and has spent the last 10 years at Technogym shaping, designing, and leading many successful digital projects across wide spectrum of fitness clubs as well as universities, corporates, and hospitality clients. Martin looks forward to sharing his insights at Elevate 2023 on the growing importance of digital in today’s market as well as some of the key pillars for success.
Perfect Gym Solutions S.A
Anytime Fitness
ActiveXchange/Life Leisure
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