If you want happier clients and a more profitable business, customer service is the key!
Wednesday 8th May 09:55 - 10:35
Consumers today are more educated, more empowered and less patient than ever. Our patients can choose from more treatment options than ever before, meaning there is less loyalty and an expectation of higher levels of service. To build a sustainable practice in today’s world, customer experience and patient management are the key to repeat business. Understanding and improving patient management is the most reliable way to attract and retain customers – and many will pay more for a better experience. Learn how you can enhance your patient experience, create loyalty through better service and increase your sales and business revenue.